Pre-Launch Exclusive
عربي
Frequently Asked Questions
Are the devices you sell authentic Apple products?
Yes. All devices that we sell are brand-new, sealed, and sourced from official Apple-authorized distributors.
Is there a warranty included?
Yes, all devices come with Apple's standard international warranty. You'll receive a completely original, unopened device with full warranty coverage.
How long does shipping take?
Standard shipping takes 3-5 business days, while express shipping takes 1-2 business days across Mena Region.
What's your return policy?
We offer a 30-day return policy for unopened items in original packaging with full warranty protection.
Do you offer warranty on products?
Yes, all Apple products come with manufacturer warranty plus our additional protection plans as an Authorized Apple Retailer.
How can I cancel my order?
Orders can be cancelled within 1 hour of placement by contacting our support team immediately.
What payment methods are accepted?
We accept secure online payments via card, mobile wallets, and local gateways.
How long does shipping take across Mena Region?
Standard shipping takes 3-5 business days, while express shipping takes 1-2 business days. We also offer same-day delivery in select cities.
Do you offer international shipping?
We currently ship across Mena Region. Expansion to other regions is planned for 2026.
Still need help?
Our Apple experts are here to provide personalized assistance.
Contact Support